Dyson Returns & Money-Back Guarantee

If you are not 100% satisfied with your Dyson machine, you can return it within 30 days for a full refund. We provide free return shipping for all machines and aim to process your refund within 7-10 business days of receipt.

Return Process

• 1.
  Initiate Your Return

  Visit our online support portal and enter your order number and email address to start the return process.

• 2.
  Pack Your Machine

  Securely pack your machine in its original packaging, including all accessories, manuals, and tools that came with the product.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your box over any previous shipping marks.

• 4.
  Drop Off and Track

  Drop your package off at any authorized shipping location and keep your tracking receipt to monitor the return status.